learn mandarin – DHgate’s dispute system is very poor
DHgates dispute system is sub standard and they do not stand by the purchasers as they should.
I purchased what was advertised as a quality musical instrument based on the description and the photograph, but was delivered a poor quality fake that was not even of the model I ordered. DHgate was very slow to respond and eventually issued a $200.00 refund from a purchase price of $365.98.
I have now escalated this to Paypal who have little interest, but once my credit card company reverses the purchase price they will certainly be forced to take action.
Seller qingzanggaoyuan09 is a fraud and should not be trusted with any transactions. Quite frankly, DHgtate is almost as big a fraud as this trader. I have dealt with dealextreme and several other Chinese traders/sites and usually am happy with the experience – with DHGate I am far from happy.
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